Proximity over Prejudice: How to Change Yourself and Change the World

My personal reflections on how proximity overcomes prejudice and teaches us what it means to be human.

Share
Proximity over Prejudice: How to Change Yourself and Change the World
At the start of Champions: Glen with Steve, and Marian and Theo, in Marian's office in Manchester, November 2024

Most of us know the childhood game of rock, paper, scissors.

Paper, as flimsy as it looks, beats rock — not by being harder, but by wrapping around it, surrounding it.

Rock against rock, on the other hand, gets you nowhere. It is a draw, a stalemate, two immovable things straining against each other.

I have come to think that prejudice is a kind of rock.

And you cannot beat it with more rock — with argument, with force, with a harder version of the same certainty.

To overcome prejudice you have to reach for something else altogether. Something that looks weaker, and turns out to be far stronger, because it surrounds the thing it meets rather than striking it.

That something is proximity.

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

Join

You may know my story. In 2004, I was thirty-six. I was a husband, a father of four and twenty years into a management career. Then I walked away.

On paper I had every reason to stay. But I had come to realise something unsettling: that for all my good education, I had very little real idea of what it actually meant to be human.

Everything since has been, in one way or another, an education in that one question.

And my single greatest teacher has been proximity — drawing close to people I might otherwise never have known.

So this post is my way of saying thank-you to the many people I have been privileged to meet these past 22 years.

It is my chance to recognise some of the people who have taught me how proximity overcomes prejudice. Again and again, they have helped me understand what it means to be human.

The canvas, the brush, and the mirror

We have talked, across this series, about the starting canvas — the truth that none of us begins with a blank one.

Ours is painted for us, long before we can hold the brush: by our family, our community, our time and place.

And some of what is painted is prejudice. Not always deliberate. Maybe it made sense for a different generation, a different time, but the prejudice has become 'baked in', whilst the reason, if there ever was one, has long gone. Some of it may even be deliberate. Either way, we inherit it without ever choosing it.

Or perhaps, in a strange and painful way, we were given another kind of starting canvas: seeing the damage prejudice causes at an early age.

Then, at some point, the brush is placed in our own hands.

And here is the uncomfortable part: the easiest thing in the world is to keep painting in the very colours we were handed. Why would we do anything else?

Why would we question what everyone around us has always taken to be simply true?

We wouldn't — until something interrupts us.

A prompt. A moment that asks us a question we cannot un-ask, or holds up a mirror in which we suddenly see our own humanity — and our own prejudice — reflected back.

Only then do we have a real choice.

We have seen the power of that kind of proximity in the earlier posts: how it transformed lives, and rippled outward from one person to the next, a kind of pay-it-forward that never quite stops.

Let me now tell you how it worked on me.

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

Join

The Smith family, and a door into another world

Let me start with the Smith family: Marina, her husband Eddie, and their two sons, Stephen and James.

They were a Methodist family — and they did something remarkable. They created the United Kingdom's first, and still its only, dedicated Holocaust museum and education centre. They had no prior connection to Jewish life or to the Holocaust; no family history that pulled them toward it. They simply saw a wrong the world was in danger of forgetting, and they chose to act.

To me they have always epitomised the motto at the heart of Champions: the capacity to act for the good of others — and the conviction that the world changes when we change how we treat each other.

It was through the Smiths that a door opened for me.

Through them I began to learn about Judaism. Through them I met survivors of the Holocaust, and many Jewish people, for the first time in my life.

That mattered more than I can easily put into words, because of where I had started.

I was raised in the Protestant faith — Anglican, then Baptist, then Charismatic. My own starting canvas had been painted, without my ever noticing, with the very prejudices so many of us will recognise: the half-formed assumptions, the inherited caricatures, the "them" I had never actually met.

Proximity changed that.

Not an argument. Not a book. Proximity — real people, real homes, real conversations. Slowly, I developed my own understanding, in place of the one I had been handed.

Like Michael Thurmond looking into the mirror of Oglethorpe's life, I was able to look into my own mirror.

There are far too many people to name — Jews who have welcomed me into their homes and their lives with a generosity I did not earn.

They are all different from one another: different politics, different tastes, different views on almost everything. But they are united in one thing I have come to treasure — a faith rooted in humanity, in what it means to be human.

If you are reading this and you know me: a warm hello, and thank you for welcoming me!

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

Join

Seeing the human beyond the label

It has not stopped with one community.

I have since had the privilege of coming to know people of many other faiths — and of none.

And every time, proximity does the same quiet work. It lets you see the human beyond the label. It lets you understand.

That word — understand — is the one I keep returning to.

Because understanding is what disarms fear, and anger, and hatred.

I have written before about the inscription at the Kigali Genocide Memorial, the one that begins, "If you really knew me…" — and about how understanding builds capability, offers protection, and activates and strengthens our own humanity.

Understanding and proximity are bound together. You cannot truly have the first without the second.

Let me show you what I mean, with a story.

A chain of meetings, and a ripple across an ocean

It was October 2017. I had just flown into Kigali, Rwanda.

My colleague Jeff messaged to say he was already on his way to the airport — not just to collect me, but to take me straight to meet two gentlemen, Spencer Niles and Steven Noah, both from the United States, who had been in Rwanda for a conference and were flying out that same evening.

If I wanted to meet them, it had to be now.

Jeff is no ordinary colleague. He and I had worked together back in 2004, part of the team building the Memorial. And that hurried meeting at the end of a long flight — a chance encounter, squeezed into the hours before a departure — turned out to be a seed.

From it grew a Rwanda-study-abroad-programme at the College of William & Mary, which began in 2019 and continues to this day: the very first programme to integrate the Memorial's peace and values education methodology into a United States curriculum.

It carried and carries this same proximity — the drawing-close that transforms people — to students in America. A small ripple, but an important one.

A few months later, Steve asked whether the Memorial would take part in a Rwanda commemoration event in Iowa.

I said yes, and in April 2018 I travelled there with a colleague, Yves, from the Memorial.

Proximity, again — carried across an ocean.

And it was there, a few months later, that I met Joe Crookham.

Joe is the father of Beth, and a friend of Steve. He was born in 1939, so he is now in his mid-eighties. I sat with him in his office in Muscatine, Iowa — the home of Musco Lighting — and listened as he spoke, with the perspective of a long life, about the importance of understanding.

In his view, it was a failure of understanding that laid the path to the Second World War. The Treaty of Versailles, he said, misunderstood what is needed to stop the cycle of war from repeating, again and again. The Marshall Plan, after the next war, did the opposite — and broke that cycle.

It was a simple insight, offered quietly across a desk, and I have never forgotten it: the importance of understanding to disarm hatred and cycles of violence.

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

Join

Quality over quantity — really knowing one another

I want to close with something that sounds obvious and is anything but: that when it comes to human relationships, quality matters far more than quantity.

It is simply another way of talking about proximity, and about understanding.

Rwanda teaches us this, painfully.

The most agonising truth of the genocide is that knowing someone is not the same as truly knowing them — or, for that matter, truly knowing ourselves.

In Rwanda, neighbours killed neighbours. People who believed they knew one another became one another’s killers and victims. The labels, prejudice and hateful ideology ran deeper than the relationships.

In Champions, we have tried to answer that with practical tools — to spark genuine human connection.

One is the Humanity Badge, which we developed at the Memorial in 2018: a simple badge carrying a symbol of humanity.

It is worn not for decoration, but as a prompt — a reason for people to begin a conversation they might never otherwise have had about what humanity means to them, and then to share a Story of Humanity.

It starts a journey, a conversation. It asks a question. It holds up a mirror, opens a doorway to understanding.

Below, I have added photographs of some of the many people I have been privileged to meet and to know — a mosaic of humanity that has, over these twenty years, quietly filled my life.

I am forever grateful to every one of them.

So let this be an invitation — from me, to you.

Come and join this community.

Better still, help us make it: through proximity, through understanding, and through the lifelong, joyful work of learning what it truly means to be human.

Become a Champion

Proximity over prejudice. It sounds almost too simple — and in a way it is.

It asks only that we draw close enough to another human being to see, beyond the label, a person; and to let their humanity call our own forward.

When people choose empathy over fear, connection over division, and understanding over the cycle of hate, the world changes — one relationship at a time.

If this story stirs something in you, don't let it stay a feeling.

Do what these Champions did — turn it into a choice, build a connection, and then create the future you want to see. Become that future.

  • Join the 35Champions site as a free member, and follow the movement as it grows.
  • Pay it forward as a paid member, helping young people join the Champions program and become Humanity Champions in their own communities.
  • Most of all, choose a pathway of humanity — draw close, seek to understand, and let proximity do its quiet, world-changing work.

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

I'd love to hear your reflections below.

Glen

Join as a member, read and share Stories of Humanity, and help fund the next generation of young Champions.

Join

Chicago, October 2025: with students at a Champions humanity leadership retreat: L-R Jeremy, Lana, Fred, Natasha and Brandon.
Stacey and Lauren, June 28, 2025, on their wedding. I'd only met Stacey and Lauren the prior month, through Robert Becker, who I had met in New York and then Rwanda. I offered to photograph their wedding as a gift. And here they are!
Marina Smith with Katie, from New Zealand, in 2016. Marina had an outsized capacity for loving and caring for others. You can see the warmth and love just in this picture.
March 2025, with Jennifer Lehmann Weng, Executive Director of the business network CEO. I had first met Jennifer in 2019 when she co-chaired a humanity event in DC.
Big Sky, Montana, with Robert Becker (left) and Steve, July 2025 - looking out at a golf course to die for! (designed by Jack Nicklaus)
Steve and me in Chicago, summer 2025, trying a tandem (which did not last long!)
Me with Robert Becker and Steve, outside the Quaker Oats facility in Cedar Rapids, Iowa (the largest cereal mill in the world) - October 2025
November 2025, DC: With Amb. Doug Holladay, and student leaders Johh Phillips and Brandon Leach
Also November 2025, West Palm Beach, Fl: with Rabbi Shneor Minsky, who invited me to speak at an Antisemitism Conference in March 2026
Also November 2026, with Antonio Monterio, on his 22nd birthday in DC. We had previously spent two weeks together in Rwanda during July 2019, when he was 15.
Joel Kanter, from DC, who I first met in late 2023. We've met several times in 2025 and this year. Joel told me about his grandparents, sent to the US when they were around 8 or 9 years old by their parents to escape the pograms of Russia of that time, never to see their families again. It's difficult to comprehend.
A younger Antonio, on his 16th birthday, in 2019, with his parents, Antontio, Natalia, his brother, Gabriel, with their loveable dog, Bernie, and his granddad.
Freddy (from Rwanda) with Natalia and Antonio (senior) in October 2019. Natalia, part of YPO, had chaired a humanity event in DC where Freddy spoke.
In Iowa, also October 2019, at the offices of Kuder, with owner, Phil Harrington (3rd from left).
Also October 2019, in Monterrey, Mexico, me with Freddy and our host, Mauricio
With Ambassador Kenneth Quinn, March 2019, House of Commons, London, presented with the Steven Krulis Champion of Humanity Award by the Aegis Trust. It was through Steven Noah that I first met Ken, in April 2018, in Iowa. I was so moved by his actions in relation to Cambodia that we arranged to honour him for his lifetime of distinguished service to others.
And here with Lord Alton of Liverpool, who presented the award
Mike Saunders in early 2019, my former boss in industry in 2004 who was so supportive of my volunteering in Rwanda, and stayed in touch since.
Tommy Krulis, England, also early 2019, who has become a dear friend and colleague. We honoured Tommy's father, Steven, a survivor of the Holocaust in naming the award after him
Michael Greenwald (right), with Freddy and James Smith (2nd from right), in DC with Holocaust survior Margit
Tommy in Rwanda in 2018, with his 'humanity badge', which he funded the development and helped to launch with the Memorial.
A YPO group in Rwanda, July 2018, listening to representatives from a reconciliation village at the Kigali Genocide Memorial. One of the attendees, Damien Honan, was so moved that he arranged for staff in his company in Australia to join a marketing initiative linked to the humanity badges
Glen in May 2018 with Joe Crookham, Iowa - owner of Musco Lighting
Honore Gatera, survivor and former Director at the Kigali Genocide Memorial
My family - or as was then - June 2017
Wendy Brooks at her home in Melbourne, Australia, who became a dear friend
And with her husband Rod and some of her family
The then Aegis Board, with Marina at her home in the UK, Bethany, in 2015.
James Smith (left) and Freddy with Katherine Klein outside her home in 2013. Katherine has also become a dear friend and is happy to host Freddy and other Aegis members at her home when they visit DC
Maria and Philbert - members of a 'reconciliation village', outside the Kigali Genocide Memorial in 2023 after speaking to students from the College of William & Mary.
Ben with his daughter Penelope, June 2025. Ben is a close friend of Stacey Walker. He and his wife Andrea graciously welcomed me to their home in Cedar Rapids the following week.
My good friend Nuala in 2007. Nuala had set up a management consultancy called Being The Change, who were working with the company that I was a senior manager for in 2004. A lot of her ideas were subsequently used to inform Champions. Thank you Nuala!
Buddy and Laura, Richmond, VA - April 2025. A wonderful couple that I met through Fred and Jean Heath. More on their story another time.
My colleague and friend Lee Reynolds (centre) with me and Robert Becker, at Robert's home in Cedar Rapids, May 2025
Andrew Salisbury with his daughter Leela in March 2025 at their home in Atlanta
And me with Amber Salisbury after lunch at her home with her friends Arndrea King and Martin Luther King III, March 2025
Natalie, daughter of John and Diana Ross, Ceder Rapids - Steve and I were invited to join her family for Thanksgiving dinner in 2025 whilst we were in the US. Thank you Natalie!
With Barrie Watson, Steve and my daughter Emily, at Barrie and his wife Ann's home, Retford, England. Barrie and Ann have been longstanding and close friends of more than 20 years. Barrie had worked closely with Meredith Belbin on the Belbin Team Roles.
Charlotte and Todd, YPO members who I met in Rwanda, January 2024, who invited me to their home in Lake Tahoe, March 2025
The wonderful new stadium at Rhode Island Football (soccer club), established by owner Brett Johnson.
Walter doing amazing well at 104! This was at the home of Robert Becker and his wife Diane Handler - Walter's daughter - in May 2026. Walter has a great perspective on life: each morning he looks into the mirror and says to himself, "I have another day!" He remains as sharp as a tack!